Do you Have a Failed Cable TV Payment? We do Apologize........
- To help in resolving your failed transaction on Fets, please share your transaction reference number with details of Value, Date, Transaction Type, Wallet number and Others where applicable to help our support team to resolve as quickly as possible.
To Proceed kindly use any of the options below,
- Option 1; Send an email to customercare@fetswallet.com with details of the transaction as highlighted above
- Option 2; Access our customer support portal at fetswallet.freshdesk.com/support/tickets/new, create your user account and raise a ticket, filling in the required transaction details.
- Option 3; Call our contact center number 016312360 to speak to an agent for assistance with resolving your transaction errors.
We are working 24 hours to ensure your transactions are received as intended. Thank you in appreciation.
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