Good afternoon. I made a transaction of N1,000 through my bank- Access bank to pay for my electricity bill of ibedc account no 12/07/16/0559-01on November 10, 2019. I got debit alert from my bank but the payment was not effected by your app. I expected that the amount would have been posted to my wallet account but couldn't get anything.
This put me off from using fetswallet since. Please do the needful.
I attached the screenshot of the debit alert for your verification.
Thank you in anticipation of your cooperation, prompt and positive response.
Ige John Olusola.