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Failed electricity bill payment , but my account debited

I paid into my meter account using fetswallet platform, but I only got receipt of payment from fetswallet with a receipt number. How will I get the electricity into the meter, as I didn't get any PiN to load into my prepaid meter to get me electricity

8 people have this problem

I paid into my meter account using fetswallet platform, but I only got receipt of payment from fetswallet with a receipt number. How will I get the electricity into the meter, as I didn't get any PiN to load into my prepaid meter to get me electricity

1 person likes this

I paid into my meter account with my meter number and unknowingly to me it's a smart card not token generated card and I need a refund since my money has been debited. Thank you

Cash debited and no token received.
I paid and no token is received, pls why?
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