USSD is a mobile communications technology systems used to send text with phones for doing transactions. Fets USSD is 24/7 available and can work on all types of mobile phones but must be connected to a telecommunications network. The USSD portal can be assessed using *610#. Please note that charges apply.


After ensuring your SIM is registered and active you will make sure you have credit on your SIM account to connect to fetsUSSD.



 

A. To Register on USSD

  1. Dial *610#
  2. Press 1 for self-registration or 0 to go back
  3. Enter first name e.g (John), 1 to go back or 2 to continue
  4. Enter last name eg , 1 to go back or 2 to continue
  5. Enter Mothers maiden name. 1 to go back or 2 to continue
  6. View page, Enter 1  to edit your details or 2 to continue
  7. Enter 1 to agree or 2 to disagree
  8. You will get your pin as an sms

B.  To Manage account follow the steps below

  1. Dial *610#
  2. Press 1 for fetswallet services
  3. Press 2 for air time top up
  4. Press 3 for bills payment
  5. Press 4 to manage account
  6. Press 5 for IBEDC
C.  For fetswallet Services

 

  1. Dial *610#
  2. Press 1 for wallet to wallet
  3. Press 2 to send money
  4. Press 3 for wallet to bank
  5. Press 4 for ATM cash withdrawal
  6. Press 5 for cashout
  7. Press 6 to go back

D. To Send fetswallet funds

  1. Dial *610#
  2. Press 1 for fetswallet transfers
  3. Enter mobile number or 0 to go back
  4. Enter amount or 0 to go back
  5. Enter pin to continue or 0 to go back
  6. Complete transaction

 E. To do money transfer from fetswallet to your bank

 

  1. Dial *610#
  2. Press 3 for wallet to bank
  3. Enter mobile number or 0 to go back
  4. Enter bank account number or 0 to go back
  5. Select Bank number or 0 to go back
  6. Complete transaction

F.  For fetswallet ATM cash withdrawal

  1. Dial *610#
  2. Press 3 for ATM cash withdrawal
  3. Enter customer number or Enter 0 to go back
  4. Enter amount or 0 to go back
  5. Enter pin to continue or 0 to go back
  6. Complete transaction for your ATM withdrawal

 

G.  For Cash-out

  1. Dial *610#
  2. Press 5 for cash out
  3. Enter authorization code or 0 to go back
  4. Enter transaction code or 0 to go back
  5. Enter pin to continue or 0 to go back
  6. Complete transaction for your cash out

 

H. For fetswallet Air time top-up

  1. Dial *610#
  2. Press 2 for air time top up
  3. Press 1 to top-up your number
  4. Press 2 to top-up another number
  5. Press 3 to go back
  6. To top up your number >> Enter amount >> Enter pin >> complete your transaction.
  7. To top up another number >> Enter amount >> Enter phone number >>Select Network provider>> Enter your pin complete the transaction.

 I. To use airtime top-up using USSD one time short code


       1. Dial *610*12*Amount# to top up your phone number.

       2. Dial *610*13*Phone number*Amount# to top up any other phone number.