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Card Debited but Token not received


Greetings from Kainji, New Bussa.

I write in respect of the Subject matter.

I Jonathan Omorodion attempted to make an online purchase of token for an IBEDC Prepaid account No. 01455301117 with N6,000.00 via my UBA account (2007813782. My card was debited  but I didn't receive the token which I expected on 08055362948 neither was my account credited

I had to redo it before I succeeded.

Attached is a screenshot of my debit alert.

Grateful for your prompt resolution.

UBA SMS Alert?

Txn: Debit




Date:07-Aug-2019 12;04

Best regards,


Jonathan Omorodion

Trust is Priceless

10 people have this problem

Sir/MA I Olubiyi Olajuwon I make payment through this platform on the26/03/2020 my card was debited but token was generated for me
Transaction Alert Txn: Debit Ac:2XX..03X Amt:NGN 1,000.00 Des:WebTr@3BOL0001-QTBPWFETS/ Date:05-Apr-2020 18:08
You sent debit alert transcation to me ....Are you going to refund or generate token number for me plz is getting to late Thanks
I made payment for my electricity bill but didn't get any token after I was debited.
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